FOI - How Long Does It Take To Get Information?
The legislation requires us to respond to your request for information as soon as possible after it is received, and not later than 20 working days after the date of receipt.
This timescale may have to be extended if the information requested is very extensive and, therefore takes a long time to gather, or if we have to consider if providing it is in the public interest, or if we are waiting for you to pay a fee.
It will help us to process your request more quickly if you can be as specific as possible about what information you want. If necessary, we will contact you to ensure we understand your request clearly and this may add to the time we need to respond.
It is also important to tell us whether you want the information sent to you on paper or by email, and whether you have any particular requirements. Information may be available in other formats on request.
