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Refusal Of A Licence

Can the Department refuse to grant a Licence?

The Department must refuse to grant you a Road Service Licence if you do not satisfy the requirements of good repute, financial standing or professional competence.

A Road Service Licence may also be refused if the Department is not satisfied as to your previous conduct in the use of passenger vehicles or, if you do not have a suitable operating centre.

Can I appeal against the Department's Decision?

If you have been told that your application for a Road Service Licence has been refused you can write to the Department within 14 days asking for your case to be reviewed. You will be asked to attend a hearing and can speak on your own behalf, or if you prefer you can get someone else to represent you.