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Cherished Registrations -
On-Line, Anytime
Tel. 02890 969007

Publications

Publications issued from 1st January 2009 can be accessed via the link below-

• FOI What we Publish Home Page

Click on the links below for publications issued prior to 1st January 2009-

• Customer Survey

• Customer Information

• Customer Service Standards
• Service Standards & Targets

• DVLNI Management Board Summaries

• DVLNI Corporate Business Plans

• DVLNI Annual Reports and Accounts

• DVLNI Consultation Documents

• DVA Licensing Charter Standard

 

Proposals to Revise the Fees for Road Freight and Passenger Operator Licenses

Executive Summary Of The Local Vehicle Licensing Office Report.
This is a summary of the review.
To request a full copy of the report complete the feedback form.
(Note - A paper copy only is available).

Customer Complaints Statistics

• Customer Complaints Analysis

Equality Impact Assessement On Procedures Used To Issue Taxi Licenses